Use VNeID in administrative procedures

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On May 29, 2024, the Government Office issued Official Dispatch 3701/VPCP-KSTT on converting and using VNeID accounts in carrying out administrative procedures.

The Government Office respectfully requests that Ministers of Ministries, Heads of ministerial-level agencies, Government agencies, Chairman of People's Committees of provinces and centrally-run cities, General Director of the Electricity Group The Vietnam Forces pay attention and direct affiliated agencies and units to focus on implementing the following contents:

  1. Convert and clean citizen accounts on the Information System for handling administrative procedures at ministerial and provincial levels and systems related to handling administrative procedures to VNeID before July 1, 2024 according to the provisions of Decree 59/2022/ND-CP of the Government.
  2. Propagate, disseminate and guide organizations and individuals implementing administrative procedures and officials, civil servants, public employees and workers at One-Stop-Shop Departments at all levels, receiving agencies and units, handling administrative procedures and notifications and instructions on the Information System for handling administrative procedures on converting National Public Service Portal accounts to VNeID from June 15, 2024, including a number of following content:

- Citizen account registration and login function: Citizens register and log in to accounts on the National Public Service Portal using the only method of VNelD account from June 15, 2024. If you have any difficulties during the process of registering or logging into your VNeID account, please contact the Ministry of Public Security (Hotline 1900.0368) for support.

- Remove the function of creating citizen accounts for officials and civil servants in the one-stop department on the National Public Service Portal.

- Accounts of organizations and businesses on the National Public Service Portal are maintained and used as currently and are converted after receiving written instructions from the Ministry of Public Security.


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